Frequently Asked Questions

Everything you need to know about KimYoung home essentials, shipping, and returns.

What is the typical shipping timeframe for KimYoung furniture?

Standard shipping usually takes 5-10 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for processing and transit.

Does KimYoung offer a warranty on home decor and furniture?

Yes, all our furniture items come with a 1-year limited warranty covering manufacturing defects. Home decor items are covered for 90 days from the date of purchase.

What is your return policy for items that don't fit my space?

We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it in its original packaging. Please note that a restocking fee may apply to oversized furniture.

Are the materials used in your products sustainably sourced?

At KimYoung, we prioritize sustainability. Over 70% of our wooden furniture is crafted from FSC-certified timber, and we use eco-friendly dyes for all our textiles.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.

Can I track my order once it has been dispatched?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.